Laptop crashed..

Hi fellow gamers help me please.
I was watching netflix and my laptop crashed after wtf.
I got these errors.
And now my laptop is stuck at the acer screen.
It literally freezed..
Any suggestions please?Attachment 13130
Thanks.
-Wiki

Wait for it to restart? LOL

I did my laptop shutdown and now its stuck at acer screen..

What operating system are you on? And also can you get inside your operating system at all? If you can, can you get into control panel?

windows 8 it looks like

Has it rebooted properly? Mine used to have this problem it would hang for sometime before booting to desktop screen properly.

At the the Bluescreen did it give any message as to what cause it to shutdown? such as MEMORY_DUMP etc...

Could be issues with ram

Do you remember the exact error code displayed on the screen when it happened?
If it doesn't boot anymore, then it's possible your hard drive or RAM is messed up. If it doesn't do anything anymore, consider sending it in for repair to Acer.

Upon crash, some Windows file may have been corrupted.

See if you can put into safe mode. If so, run a disk check.

I cant get it into save mode, neither bios.anymore
Its just stuck at this stupid acer screen.
Ive tried everything. And since the store put the windows on it for me
I cant reinstall because i have no disk :/
It was windows 8.1

ai this can be caused by some things. i think the acer screen is the post screen. if it is stuck at this screen then you may be facing a couple of problems:
Your HDD is broken - this can be the reason why it is not booting.
Your RAM is broken - this can be the cause and since you cannot get past the boot logo and you cannot test it because you cannot get past the boot screen.
Something else is wrong - it can be a incompatible device hooked up to your laptop or something else like the motherboard is broken

have you tried completely removing the power (pull the cable out of the laptop and the battery) and then turning it back on. i have seen this and it sometimes works(bios is stuck on something).
and if you cannot fix it maybe if you have warranty on your laptop you can contact acer. if the warranty has expired you can try bringing it to a computer shop they might be able to find the problem the only problem then is that it may cost you money.
if we had the error code that was given when you got the Blue Screen then i could give you a better answer.

Quote:

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Originally Posted by kkbizz

ai this can be caused by some things. i think the acer screen is the post screen. if it is stuck at this screen then you may be facing a couple of problems:
Your HDD is broken - this can be the reason why it is not booting.
Your RAM is broken - this can be the cause and since you cannot get past the boot logo and you cannot test it because you cannot get past the boot screen.
Something else is wrong - it can be a incompatible device hooked up to your laptop or something else like the motherboard is broken

have you tried completely removing the power (pull the cable out of the laptop and the battery) and then turning it back on. i have seen this and it sometimes works(bios is stuck on something).
and if you cannot fix it maybe if you have warranty on your laptop you can contact acer. if the warranty has expired you can try bringing it to a computer shop they might be able to find the problem the only problem then is that it may cost you money.
if we had the error code that was given when you got the Blue Screen then i could give you a better answer.

---

I removed the battery also opened my laptop and the HDD is on his place
With 2 scroofs.
The blue code was the screen on google the exact image.

Does the laptop now boot properly? You'll need to identify the error as to why it happened, unsure exactly how to do so but I used to use Bluescreenview

Quote:

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Originally Posted by SuperShotty

I removed the battery also opened my laptop and the HDD is on his place
With 2 scroofs.
The blue code was the screen on google the exact image.

---

wil it now go past the acer screen when you removed the HDD?

It was my HDD wich is defect.
Bought an SSD and replaced it.
It works now.
gonna get a new HDD from manufacturer.
Thanks everyone ,
Close this tread please.

Nth nth