Providing replays for staff reports and the outcomes of such reports

[McSic]

basically a system of proven until found innocent

sounds great! /s

Proven guilty until found innocent? Not the world I want to live in.

If you truly want to report a staff member, you can put the effort into it. We're not going to dig through screenshots and replays of a staff member just to figure out if you're right or wrong if you don't present a good case first.

It's not going to be made a requirement.

This.

Players just like staff members are always considered innocent unless you, the person that reports, provides enough proof that shows that the reported user is guilty. You could call it presumption of innocence.

I would also like to address a second point; why are so many staff reports with legitimate accusations that were proven true repeatedly answered with "We as the staff team are sorry, etc"?

I don't understand your question. Do you expect the staff team not to be sorry for mistakes that were made? Or not to say that we're sorry? Apart from most reports being minor, do you expect us to demote staff for simple mistakes (possibly so you can step in)? We're not going to do that.

Staff members talk to each other and discuss topics, reports and mistakes. We point out mistakes and try to stop others from repeating them. Remember that this job is done voluntarily and they put in their free time to make the game better, keep it alive and bring joy to the players. It seems like some of the reporters forget that and lose all respect for the job these people do voluntarily.

- - -

Humans make mistakes. Mistakes are human. Nobody is perfect. You know the drill.
You can get somebody else to do a job but he will still be human and do mistakes at one point or another.

End of the story is: We don't, and we are not going to, ask players or staff members to provide proof for reports that are about them. If you report someone and don't provide the proof, the report is declined due to lack of proof. If the reported user decides to help you out by providing replays for the report, it is his own decision - but it is not, and will never be, obligatory. Same rules for all reports.