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  1. #1
    SunRui's Avatar sun rui

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    crash about 1-2 times a day still even though it was added in patch notes that it's fixed, but it still isn't just to let devs know :s...

    only thing open is discord / chrome, but even w/o chrome open it still crashes...
    unsure if it might have smth to do w discord


    一直躲在月光背面
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  2. #2
    McSic's Avatar L e a d e r

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    Upload the gunz.dmp located in the folder where you installed FGunZ (same folder where the gunz.exe, launcher.exe, etc. are located). Then delete the gunz.dmp file. The next time you crash, check if there is a gunz.dmp again and upload it, too. (that way you can be sure that the gunz.dmp file is always a new one)

    We don't know that people crash unless they tell us, and the gunz.dmp file gives us the information we need to fix those crashes.

  3. The following user said thank you to McSic for this useful post:

    SunRui (08-18-2020)

  4. #3
    SunRui's Avatar sun rui

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    Originally Posted by McSic View Post
    Upload the gunz.dmp located in the folder where you installed FGunZ (same folder where the gunz.exe, launcher.exe, etc. are located). Then delete the gunz.dmp file. The next time you crash, check if there is a gunz.dmp again and upload it, too. (that way you can be sure that the gunz.dmp file is always a new one)

    We don't know that people crash unless they tell us, and the gunz.dmp file gives us the information we need to fix those crashes.
    uploaded and deleted
    http://www.mediafire.com/file/egkfcn.../Gunz.dmp/file


    一直躲在月光背面
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  5. #4
    McSic's Avatar L e a d e r

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    Originally Posted by SunRui View Post
    Thanks. Were you alt-tabbed when the game crashed?

  6. #5
    SunRui's Avatar sun rui

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    Originally Posted by McSic View Post
    Thanks. Were you alt-tabbed when the game crashed?
    possibly, i tend to alt tab lol. know theres been sometimes where im not alt tabbed but still crash.


    一直躲在月光背面
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  7. #6
    Faky's Avatar Stop Being Fake

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    Crashed 2 times in just 2hours while playing / no afk, sudden crash, no background apps or program running

    ~Credits to GeorgeGFX for the Signature
    ]

    "Dreams are short-time happiness"
    -Faky


    you can do 99 things for someone and all they'll remember is the one thing you didn't do

  8. #7
    McSic's Avatar L e a d e r

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    Originally Posted by SunRui View Post
    possibly, i tend to alt tab lol. know theres been sometimes where im not alt tabbed but still crash.
    The one you posted seems to have been related to the game being alt-tabbed. Remember to upload a new gunz.dmp if you crash again.

    Originally Posted by Faky View Post
    Crashed 2 times in just 2hours while playing / no afk, sudden crash, no background apps or program running
    Read my post above. We cannot investigate / fix them / help you without the crash dump (gunz.dmp) files.

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