Could you also do the following:

How to get a DirectX dialog report:


  1. Click on "START"
  2. (If you are using XP) Click "run"
  3. Type in "dxdiag" and click "OK"
  4. Click "Save all Information..." and save the text file to a location of your choice
  5. Open that text file and copy+paste its contents to pastebin.com, then include its link in your help thread.