Hi Relax,
Seems to me that both players were told about their spike. Zaca had minor spikes and did try to fix it which helps his case a lot more and should receive a verbal warning. As for ^EMa^2rie^A030 he/she did not try to fix their spiking at all, in this case I believe a warning + offline message should fix this problem. I've also played with John before and his net is truly like this, but since he did not make an attempt to fix it a warning should be issued to his account as well.
Thank you for reporting!
