If that's how you're responding, why not just give Andy a chance? Worse comes to worse you can always re-mute him. What do you have to lose from giving the kid a chance?
I've given him much too many chances.
The same applies to shivam, but atleast he knows when to stop what he's doing and become human again.
Don't it always seem to go
That you don't know what you've got
Til its gone
They paved paradise
And put up a parking lot Hey, now they paved paradise
To put up a parking lot.